Mike Montague interviews Robin Rosenberg on Succeed at Residing in Their World. The pressing want for companies to deal with bias and delicate, typically unintentional, discrimination has develop into obvious. Reside in Their World is dedicated to addressing incivility and demographic-based bias, reminiscent of that associated to race/ethnicity and gender, to assist create workplaces which can be extra respectful for all.
Discover Robin and her VR coaching group at: https://www.liveintheirworld.com/
On this episode:
- One of the best perspective, habits, and method on the best way to succeed at dwelling of their world
- Take a look at the scenario by means of your consumer’s eyes
- Present respect for what the consumer offers or has given you
- Favourite inquiries to get to grasp somebody’s world
- Use roleplays, however bear in mind to obtain within the different individual’s toes
- How Robin describes success
The Succeed Podcast is a public and free podcast from Sandler Coaching, the worldwide chief in gross sales, administration, and customer support coaching for people all the way in which as much as Fortune 500 firms with over 250 areas across the globe.
Discover white papers, webinars, and extra in our free Sandler E-Studying Library: https://www.sandler.com/promote